NORTHERN LITES SNOWSHOE WARRANTY
Thank you for choosing Northern Lites for your snowshoeing needs. Periodically there may be a need to repair a snowshoe. Thankfully, you have chosen the World’s Premier Snowshoe, so it is our hope you will never have to use your warranty. However, if you should need to, please read the following warranty policy.
We will, upon factory inspection, repair or replace your Northern Lites snowshoes if they are found to be defective in materials or workmanship.
Warranty applies to the original purchaser of Northern Lites snowshoes and requires original receipt of purchase.
Northern Lites Limited Lifetime Warranty: (Extreme Series). Warrants this product to be free from defects in materials and workmanship for the life of the product.
Northern Lites One Year Limited Warranty: (Quicksilver models, youth and rental/demo products). Warrants this product for a period of one (1) year from the original date of purchase.
WHAT IS COVERED: Broken or cracked component parts due to a manufacturing defect such as rivets, buckles, straps, crampons.
WHAT IS NOT COVERED: Torn deck material, bent or broken frames, deck clips, binding straps, tail plugs, crampons and other component parts due to wear and tear, cosmetics including but not limited to scratches, scuffing, abrasions, dis-coloring, faded graphics. Any modifications to Northern Lites snowshoes by any person outside of our company voids all warranties.
In no event, will Northern Lites Enterprises Inc. be liable for implied warranties or merchantability, for other implied warranties, or for any incidental or consequential damages incurred directly or indirectly by the use of our products.
To receive service for your Northern Lites snowshoes, properly package and ship them to:
555 Jensen Dr.
Medford, WI 54451
A note with your repair request
Your original receipt, if warranty work is requested
Check for return shipping ($20 for US customers. Foreign customers please request a return shipping quote from us.)
Your contact information which we will not share: e-mail, phone, your return address
What we will do:
If your snowshoes qualify under warranty, we will repair and return them promptly to you. (Shipped back to you within 3 business days.)
If your snowshoes are not under warranty or require repair not covered by warranty, we will promptly contact you with a price for the repairs.